Newton House Farm

Booking Terms and Conditions

Booking Terms & Conditions

When you complete your booking you accept these Terms & Conditions. and site rules.

Arrivals and Departures

Arrival for the campsite and glamping pods is from 2pm. You are welcome to arrive earlier however you will not be able to access the site until this time.

Late arrivals must notify the management as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to re-let your unit/pitch.

Departure is by 11am for pods and for the campsite.

No refunds for inclement weather, late arrivals or early departures.

Changes to Your Holiday

Bookings cannot be amended within 14 day(s) of arrival.

Dogs

Dogs are allowed on site however they must be kept on a lead at all times. We are a working farm and therefore there is livestock in close proximity to the site. If a dog is caught off the lead then you may be asked to leave immediately, without refund.

Dogs must not be left unattended in the pods at any time

Dogs must be kept off the furniture at all times

Dogs are not permitted in the shared kitchen area or the shower rooms

Extras

Our pods are priced per night for 2 people.

Towels are available to hire on request for a charge of £3 per person

General

Please leave your glamping pod and the shared facilities clean and as you found them.

All damages must be paid for.

Cooking, candles, gas lamps, naked flames inside the pods are not permitted.

Candles, gas lamps, naked flames inside the shared facilities are not permitted.

Guests are asked to avoid any noise or nuisance that may disturb other guests.

Dirty water, rubbish and any waste must be disposed of in the indicated areas – we encourage recycling.

Please be mindful not to waste water as we are on a spring water supply so it is limited, especially in dryer months.

In the event of a complaint, please speak to the management immediately. Complaints which are not brought to our attention during your stay cannot be dealt with once you have left the site.

Radio, music and TV players must be kept at a low volume.

Car doors and boots must be closed quietly.

Ball games are not permitted on site.

The use of drones is not permitted on site.

The releasing of balloons, ‘Chinese’ lanterns or other similar objects is not permitted on site.

No climbing on fences or walls.

No attempting to approach or feeding of the farm animals or wildlife.

Total silence must be respected between 11pm and 7am.

Hired Accommodation

Smoking in the accommodation and amenity block is strictly forbidden. If you wish to smoke outside please be mindful of other guests and dispose of used cigarettes responsibly.

Occupancy

Each pod has a maximum occupancy of up to 2 adults

No hen/stag parties permitted.

Occupancy cannot exceed the number stated on the booking form.

Pitches

No tents, awnings, pup tents or gazebos to be pitched next to pods or in the pod area.

Please be considerate of the natural surroundings, plants and trees. It is forbidden to put nails/tent pegs in trees and to cut any branches.

Please keep your pitch and the facilities tidy and clean.

The establishment is not liable for any loss or damage to guests’ equipment, belongings or vehicles

Sewage Waste

Our sewerage system is a soak-away septic tank so nothing but pee, poo and toilet paper is to be flushed down the toilets.

There is no facility for the emptying of chemical toilets

Safety

Barbecues are permitted but must be raised off the ground, not on the grass and attended by an adult at all times.

Barbecues must be allowed to fully cool before being disposed of in the correct way.

Children under 16 must be under adult supervision at all times and should not be allowed in the kitchen area or off the site unattended.

Fire extinguishers and first aid kits are available on site.

Open fires are forbidden, and any electric appliances used on site must not be faulty.

Vehicles

No cars by the pitch/unit. All cars must be parked in the designated area.

The speed limit is 5mph.

Visitors

Visitors are not permitted on site without prior discussion with the management.

Newton House Farm cancellation policy

No refunds within 14 days of arrival date.

No refunds for inclement weather, late arrivals or early departures.

Bookings cannot be amended within 14 day(s) of arrival.

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book. You may wish to buy holiday insurance for cancellations and for your belongings/injury whilst away.

The management at Newton House Farm reserves the right to amend or cancel your booking.

Payment

Full payment will be taken from a credit/debit card at the time of booking.